Trust, Tech & Transformation: How AI is reshaping the wealth management

"When you mix dharma with data, and wisdom with wealth you don't just create portfolios, you create a legacy"

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In an age where algorithms can learn and adapt in real-time, Sumit Poddar of Tikona Capital Finserv Pvt Itd believes that Artificial Intelligence is more than just a technological breakthrough-it's an extension of human intuition.

*Al, to me, is a new form of intelligence-one that draws from centuries of human knowledge to make better, faster decisions," he shares. But unlike past tech revolutions that simply digitized services, this wave of Al brings empathy, context, and the ability to scale trust.

In the world of wealth management, where trust is everything, this is a game changer.

"Each investor is unique. Earlier, personalization was a luxury-now, with Al, it's a standard,"Sumit explains.

His firm, Tikona Capital Finserv Pvt Itd, has been at the forefront of this shift. From Al-powered conversations on their weosite to intuitive WhatsApp-based support, their systems don't just respond-they understand. He speaks passionately about one of their

proudest innovations: 'Sumit Poddar Al'. "It's a digital version of me, built to guide users through financial questions in their own language, at their pace”.

The tool doesn't just offer recommendations-it educates, simplifies, and nudges clients toward better decisions. But Sumit is also clear-eyed about the challenges.

"Al must be explainable. Clients deserve to know why a recommendation was made. And in a regulated space, there's no room for ambiguity we build for transparency from day one."

Interestingly, he notes, Al has also changed how they work behind the scenes. From testing new ideas to drafting client communication, it's become a quiet partner in innovation. "It's like brainstorming with a colleague who never gets tired."

For Sumit, Al is ultimately about empowerment especially for smaller firms like his. "You don't need to be a glant to make a big impact anymore.

Al has leveled the playing field."

In the hands of thoughtful leaders like him, Al doesn't feel cold or robotic. It feels human.

Because when technology is used with empathy and intention, it doesn't replace the human touch it amplifies it.